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Privacy Policy
How Artistic Tiling & Stones collects, uses, stores and manages personal information.
1. Information We Collect
We may collect your name, phone number, email address, property or project location, project description, measurements, photos, material preferences, correspondence and information submitted through website forms. Basic technical information may also be recorded through hosting, security or analytics services.
2. Why We Collect It
We use personal information to respond to enquiries, prepare and discuss quotes, schedule and deliver services, communicate about projects, maintain records, improve the website, protect against misuse and meet legal obligations.
3. Disclosure
Information may be disclosed to service providers who help operate the website or business, professional advisers, insurers, suppliers or authorities where reasonably required or authorised by law. We do not sell personal information.
4. Storage and Security
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. No internet or storage system can be guaranteed completely secure.
5. Website Forms, Cookies and Analytics
Website forms send the details you choose to provide. Cookies and similar technologies may support essential site operation, security and performance measurement. Your browser may allow you to restrict cookies, although parts of the website may then work differently.
6. Overseas Service Providers
Some website, email, hosting or analytics providers may process information outside Australia. The countries involved can vary according to the providers used.
7. Access and Correction
You may ask to access or correct personal information we hold about you. We may need to verify your identity and may decline a request where permitted by law.
8. Privacy Questions or Complaints
Contact us at info@artistictilingstones.com.au or call 0431 838 547. We will review privacy concerns and respond within a reasonable period. You may also contact the Office of the Australian Information Commissioner where applicable.
9. Changes to This Policy
We may update this policy when our practices, providers or legal obligations change. The current version will be published on this page.
Last updated: 29 July 2026